Wakuli Returns & Freshness Guarantee

At Wakuli, we want you to enjoy every cup of specialty coffee; if you are not satisfied with your order, you can return non-perishable items or contact us regarding quality issues within 14 days.

Return Process

• 1.
  Contact Support

  Email our brewing team at [email protected] with your order number and the reason for your return or quality concern.

• 2.
  Pack Your Items

  Ensure that equipment or unopened coffee bags are securely placed in their original packaging to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided return label to your box and drop it off at any authorized shipping point within 7 days of your request.

• 4.
  Refund Processing

  Once we receive and inspect your items, we will issue a refund to your original payment method or send out a fresh replacement batch.